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What does Microsoft 365 setup cost?

Understand Microsoft 365 setup costs, what is included, migration costs, licenses, and ongoing support.

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How much does Microsoft 365 setup cost?

FortLyn's Microsoft 365 Foundation starts at $1,250 for one tenant, one domain, and up to five users. The agreed scope covers account and security configuration, email setup, and an administrator handover. Microsoft licenses are additional, and moving existing email or data is quoted separately.

The setup fee pays for implementation work. Your Microsoft subscription pays for the licensed products. Keep those amounts separate when comparing proposals. See FortLyn's current pricing for the starting scope.

What is included in the starting scope?

  • One Microsoft 365 tenant: the business environment that holds your accounts and services.
  • One domain connected within the agreed setup.
  • Up to five users, with account and security configuration defined in the proposal.
  • Email setup within that scope.
  • Administrator handover so ownership and next steps are clear.

Before work begins, agree who owns the tenant, domain, subscriptions, and administration. Microsoft outlines the core preparation in its business setup planning guidance. The configuration should reflect the licenses and business requirements you choose.

What can increase the project cost?

Existing environments usually need more discovery than a new setup. More users, additional domains, data transfers, shared-mailbox requirements, application dependencies, and device work can change the scope. Ask for these items to be identified before accepting the quote.

  • Migration: moving existing email, calendars, or shared files.
  • Cleanup: resolving old accounts, unclear permissions, or incomplete records.
  • Integrations: applications, scanners, or workflows that rely on email and sign-in.
  • Devices and training: work beyond the agreed account and email setup.
  • Ongoing service: administration and support after the project handover.

Microsoft licenses, hardware, and third-party products should appear separately where applicable. A starting price is useful only when its boundaries match the work you need.

Is setup the same as migration?

No. Setup prepares the destination environment. Migration transfers agreed information from an existing service and validates access afterward. A new business with no email history may need setup alone. A business changing providers should inventory its data and dependencies before selecting a migration method. Use the Microsoft 365 migration checklist to prepare.

What should we budget after setup?

Budget separately for Microsoft subscriptions and any ongoing support you choose. FortLyn's Microsoft 365 Care is $450 per month for up to five users, including three remote support hours each month. Additional approved time is $150 per hour, and unused hours expire monthly. Business hours and coverage are agreed in writing; device management, backup, licenses, and larger projects are separate.

For a setup that qualifies for the $1,250 starting scope, adding one month of Care would make the service-fee starting total $1,700 before licenses and any separately quoted work. This is a budgeting example, not a required bundle. Compare ongoing and hourly support based on the responsibilities you need covered.

What information is needed for a quote?

  1. How many people need accounts, and which tools do they need?
  2. Is this a new tenant or an existing Microsoft 365 environment?
  3. Who controls the domain and current email service?
  4. What email, calendars, and files need to move?
  5. Which shared mailboxes, applications, and devices must keep working?
  6. Who approves the scope and checks the finished result?

Do not send passwords with an inquiry. The initial discussion should establish the scope and appropriate access process.

What if the scope is still unclear?

FortLyn's Technology & Workflow Review is $495 for one business and up to four total hours. It covers discovery, current tools and workflows, a prioritized plan, and a findings meeting. This can help identify what belongs in setup, migration, and ongoing support before a larger project is agreed.

Discuss your Microsoft 365 setup or explore the Microsoft 365 service page.

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